Terms and conditions

The company reserves the right to change or modify the terms and conditions below, including any content on this site from time to time at its sole discretion without prior notice.

GENERAL

1.1 Nothing in these terms and conditions is intended to affect your statutory rights.

1.2 The Invictus Room has a capacity of 2 to 7 people, and the online version has a capacity of 2 to 10 people. During the game period, the room is reserved only for you and your team.

1.3 The trademarks and logos displayed on the site are the property of the company. You are not permitted to use them without the written consent of the company and accept that such use may constitute an infringement of the relevant owner's rights.

1.4 These terms and conditions and any contract entered into incorporating these terms and conditions shall be governed by Portuguese law and all disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.

1.5 No photos or recordings may be made inside the match room.

1.6. No Way Out Escape Room expects our visitors and customers not to disclose any details of the game directly or indirectly to the public.

1.7 The Company collects and stores your personal data for as long as necessary for your booking without disclosing it to third parties and is dedicated to ensuring that the privacy of your personal data is protected in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1.8. No Way Out Escape Room will not contact you with offers or promotions unless explicit permission is given.

1.9 The company has the right to charge visitors for any intentional damage and/or damage caused by misuse of the items.

1.10. While on our premises, you must ensure compliance with our codes and regulations, adopt appropriate standards of behaviour and co-operate with our employees.

RESERVES

2.1 It is your responsibility to check the date, time, number of people and room in the booking process.

2.2 Any purchase on the site is only valid when processed by the company. The customer will receive a confirmation as soon as their booking is processed.

2.3 We do not allow the transfer of games to third parties. In special circumstances, you need to contact us.

2.4 Reservations may not be transferred or resold for commercial purposes. If a booking is transferred or re-sold in breach of this condition, admission to the game will be refused.

2.5. The customer is entirely responsible for entering their details correctly on the Online Booking Form. By submitting an Online Booking Form, they assure the company that all details provided are true and accurate.

2.6 The booking confirmation is only made by e-mail.

2.7 A booking becomes a no-show and entry will be refused if the team is 15 minutes or more late. In such a situation, the money is non-refundable and the booking cannot be changed.

2.8. Delays of more than 10 minutes from the original booking start time will result in a reduction of playing time. The client must inform the company whenever he/she is late.

2.9 Children under 10 years old must be accompanied by an adult (over 18 years old) in the escape room itself. Children under 16 years of age must be accompanied by an adult (over 18 years of age) in the building, but may be asked to enter the escape room by staff if necessary.

2.10. Persons under the influence of alcohol or drugs will be rejected and their match declared as a no-show without refund.

PRICE AND PAYMENT

3.1. The price of a game is indicated on the website www.nowayoutescaperoomporto.pt in the booking section.

3.2 The price is set according to the number of people in the same reservation.

3.3 Bookings can be made online on our website, by phone, email or in person on site.

3.3 Full payment is required at the time of booking.

3.4 If fewer people attend the event than anticipated, the difference in price will not be refunded.

3.5 If more people show up, the game that is booked at the price difference can be paid out on arrival at the event - up to the maximum capacity of the room.

CONTACT

4.1 If you need to contact the company you can do so through any of the following means: Email: geral@nowayoutescaperoomporto.pt Telephone: +351 914133048

SECURITY

5.1 Each player will be instructed before his game by a Game Master. After learning the rules of the game, each player will participate in the event at his own risk. The company is not responsible for any damage (personal or equipment) caused by non-compliance with the rules described before the event and signage in the escape room.

5.2 Some parts of the game contain physical elements; each player will participate at his or her own risk. The company is not responsible for any damage (personal or equipment) caused.

5.3 Persons under the influence of alcohol or drugs will be refused and their booking declared as a no-show without refund.

5.4 Drinks and food cannot be brought to the event.

USE AND SECURITY OF THE SITE

6.1 The terms and conditions apply to the use of the website by any visitor and should be read carefully before any use.

6.2 The company does its best to provide the most up-to-date and accurate information on the website.

6.3 The site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, reproduce, publish, transfer or sell any information obtained from this site without the written consent of the company.

6.4 No permission is given to link or use all or any part of the site for any fraudulent, unlawful, defamatory, harmful, obscene or objectionable purpose.

6.6 You accept that the Internet is not completely secure. The company will take all appropriate measures to protect your information.

6.7 No Way Out Escaoe Room Porto will not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenue, loss of opportunity, costs of replacement goods or services, loss of or damage to data or business interruption, arising out of any use of the site.

PHOTOS

7.1 The photos of each team will be taken at the end of the game.

7.2 Photos will be uploaded to our social media channels unless a team notifies us otherwise.

7.4 If you would like your photo removed from any channel, please notify us on site or by email: geral@nowayoutescaperoomporto.pt